“OrderBridge cut our PO entry time dramatically. Exceptions land in a queue instead of email threads.”
Operations Director
Industrial distribution
Support Plans
Get expert help and around the clock support
All customers have access to guides, email support, and help center resources. Premium support options include guided ERP rollout and response time SLAs.
Support plans and features
Email support
Standard
Scale
Enterprise
In Product Web Support
Standard
Scale
Enterprise
API Status Notification
Standard
Scale
Enterprise
Private Slack Channel
Standard
Scale
Enterprise
Video Call Support
Standard
Scale
Enterprise
Technical Onboarding Guidance
Standard
Scale
Enterprise
Dedicated Technical Account Manager
Standard
Scale
Enterprise
Quarterly Architecture Review
Standard
Scale
Enterprise
End User Configuration Support
Standard
Scale
Enterprise
Response Time Guarantee
P1 Response Time
Standard
Scale
1 Business hour*
Enterprise
1 Hour (24x7)
P2 Response Time
Standard
Scale
3 Business hours*
Enterprise
1 Business hour*
24x7 365 Response time SLAs
Standard
Scale
Enterprise
*Business hours are from Monday through Friday, 6am-5pm Pacific Time.
Trusted by B2B operations and finance teams
